1. Placing an order
There are two ways to place your order:
– online, 24 hours a day, 7 days a week on our website https://www.sokoswines.gr/
– by email to
2. Payment method
WINERY & VINEYARDS SOKOS S.A. offers you two ways of payment:
by online payment
by bank transfer to one of the following banks:
EUROBANK
Name: AMPELONES OINOPOIITIKI SOKOS AE
Acc. No. 0026 0146 74 020 100 6417
ΙΒΑΝ: GR 650 260 146 0000 74020 100 6417
BIC: ERBKGRAA
ΕΤΕ
Name: AMPELONES OINOPOIITIKI SOKOS AE
Acc. No. 343/ 47003765
ΙΒΑΝ: GR14 0110 3430 0000 343 47003765
PIRAEUS BANK
Name: AMPELONES OINOPOIITIKI SOKOS AE
Acc. No. 6610 1355 45974
ΙΒΑΝ: GR080 171 610 000 6610 13554 5974
If you wish to choose payment through bank transfer, price should be credited on our account within 2 days from placement of your order. Upon expiry of the above time-limit, orders will be cancelled. Your full name must be given as the reason of the transaction on the deposit receipt. For faster accomplishment of your order you should send us the receipt of the deposit via email to As soon as the wire-transfer reaches our company we immediately inform the customer via e-mail on the delivery of his/her order. Bank charges on the transfer will burden the customer.
3. Right to cancel
If a customer is not satisfied with his/her purchase he/she is entitled to return the item within 14 calendar days from the date of delivery of the order. Within this period the customer may return the item, receive a refund of his money or opt for an exchange. In order to retain the above rights the customer must always keep the receipt along with the item purchased. In any case of exchange or refund the customer will not bear additional charges other than delivery expenses. In case the customer receives the item from WINERY & VINEYARDS SOKOS S.A. and returns the item himself, he will not be charged with delivery expenses. We accept only items which have not been opened or used, have been returned in their original packaging and have been found in perfect condition to the satisfaction of WINERY & VINEYARDS SOKOS S.A. In all of the above cases product returns are the responsibility of the customer. WINERY & VINEYARDS SOKOS S.A. has the right to refuse to serve customers, who have previously abused the right to cancel orders.
4. Delivery
Products bought on WINERY & VINEYARDS SOKOS S.A. website are shipped throughout Greece. Your order will be dispatched to the address you indicate to us when placing your order. The goods will be shipped by express delivery and will reach you in 48-72 hours (only business days included). Our company is not liable however in case of late delivery caused by the courier company. In cases your order cannot be executed, due unexpected circumstances (bad weather conditions, strikes etc.) you will be contacted, so as you can let us know if you wish the completion of your order. Please note that for distances longer than 20 kilometers far from cities where there is a branch of the courier company, the delivery of your product may be delayed. Delivery charges depend on the region you have selected. Delivery times mentioned on the website are indicative only and may be varied.
What should the customer check when his/her item reaches them:
The packaging is intact. Intact packaging means that the item you have received has not sustained any damage.
You should not accept delivery if the packaging is not intact. Once you accept delivery and sign the delivery receipt, you acknowledge that the product you have received is intact and that the product corresponds to your order. Otherwise the fault should be communicated to our company on the same day or at the latest one business day after receiving your order. Any request made outside this time limit will not be accepted and WINERY & VINEYARDS SOKOS S.A. is discharged from any liability towards the customer.
5. Special terms
Special terms may concern few products (for instance, some products requiring more time to be reproduced or some items which are out of stock and require special order). In any case, the customer will always be informed of the time frame for delivery of the item and, upon indicating his/her consent, WINERY & VINEYARDS SOKOS S.A. will proceed to the commission. WINERY & VINEYARDS SOKOS S.A. may modify its terms and conditions from time to time, therefore clients should frequently consult them when visiting the website https://www.sokoswines.gr/. When you confirm your order you are assumed to have read the terms and conditions and accepted them in full.
6. Prices
Prices on the website of WINERY & VINEYARDS SOKOS S.A. are in Euro and include the according VAT.
The customer undertakes the delivery costs which appear while the order is being placed and are invoiced on completion of the order and added to the price of the items selected.
